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FAQ.


Who may be a client of 12profit?
Everyone may be a client of 12profit, but he\she must be not less 18 years old.

How may I become a client of 12profit?
You may become a client of 12profit and it is totally free of charge. All you need is to sign up and fill all required fields.

Is it free of charge to open an account?
Yes, it is totally free of charge.

I have trouble during registering. What shall I do?
Check the right of the entered information. Displayed errors may help you. The system shows where you made mistakes. Sometimes it could be browser issue. Try to change your browser or turn off any translator if you use it. If you need further assistance don't hesitate to contact us.

Which electronic currencies do you accept at the moment?
At the moment we accept: Perfect Money, Payeer and cryptocurrencies: Bitcoin, Litecoin, Bitcoin Cash, Ethereum and Dash.

How may I make a deposit?
You may make your deposit on Make Deposit. Type desired amount in the 'Amount' field, choose payment system and click 'Confirm'. Follow further instructions of your payment system.

When the deposit should be activated?
Your deposit should be activated immediately if you use Payeer or Perfect Money. If you use cryptocurrencies it could be some time lag which is required for getting confirmations by the cryptocurrency network. For deposits in cryptocurrencies we need at least 1 confirmation. If your deposit hasn't appear in your account for a long time, please contact us.

How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.

Can I do a direct deposit from my account balance?
Yes! To make a deposit from your 12profit.biz account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.

Can I make an additional deposit to 12profit.biz account once it has been opened?
Yes, you can but all transactions are handled separately.

How soon after the withdrawal of the request will appear money on my payment account?
Your request will be processed within 24 hours. We process withdrawals twice daily. We do everything possible to reduce awaiting time of our clients.

Do you have any withdrawal limits?
No. We don't have any withdrawal limits and it is totally free of charge.

Do you charge any fees from withdrawals?
No, we don't charge any fees.

How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.

May I open several accounts in your program?
Yes. You must have different e-mail address.

May I change my account details?
You may change your account details on Edit Account page. You will get a verification code on your email address which you need type in the next page.

What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.

Do you have any affilate program?
Yes, we have an affilate program and it is three level: 5%-2%-1% from deposit of your referral.

When my affiliate bonus will be paid?
Affiliate bonus will be paid to your account balance as soon as your referral processes his deposit.

May i have active deposit to get referral commission?
No, even you don't deposit here, you can still get referral commission.

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